Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your personal information.
1. Introduction
Welcome to Mivja. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, enroll in our courses, or use our services.
By using our platform, you agree to the terms outlined in this policy. If you do not agree, please do not use our services.
Our Commitment: We will never sell your personal information to third parties. Your trust is our priority.
2. Eligibility for Use
To use Mivja's services, you must meet the following conditions:
- Agree to our Privacy Policy: You must accept this Privacy Policy and our Terms & Conditions.
- Provide Accurate Information: You agree to provide truthful and accurate personal information when required.
- Comply with Applicable Laws: You must abide by all local, national, and international laws while using our platform.
3. Information We Collect
We collect the following types of information to provide and improve our services:
Personal Information:
- Name – To address you personally and manage your account.
- Email Address – For communication, course updates, and promotional materials.
- Phone Number – To contact you regarding courses, services, and support.
- Payment Details – For processing enrollments and service payments (handled securely via third-party payment gateways).
Non-Personal Information:
- Device Information – Type of device, operating system, and browser version.
- IP Address – For analytics, security, and geo-targeting purposes.
- Usage Data – Pages visited, time spent, and interactions with our platform.
4. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: Enroll you in courses, deliver training, and offer professional services.
- To Improve Our Platform: Analyze user behavior to enhance website performance and user experience.
- To Communicate: Send course updates, promotional materials, and important notifications.
- To Ensure Security: Monitor for fraudulent activity and protect your account.
- To Comply with Legal Obligations: Fulfill legal and regulatory requirements when necessary.
5. Data Sharing
We do not sell your personal information. However, we may share your data with trusted third-party service providers to help us operate our platform:
- Payment Processors: To securely handle payments for courses and services.
- Analytics Providers: To understand user behavior and improve our offerings.
- Communication Tools: For email and SMS notifications.
All third-party providers are bound by strict confidentiality agreements and are not permitted to use your data for any other purpose.
6. Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL Encryption: All data transmitted between your browser and our server is encrypted.
- Secure Servers: Your data is stored on secure servers with restricted access.
- Regular Audits: We conduct periodic security reviews to identify and address vulnerabilities.
Important: While we take every precaution, no method of transmission over the internet is 100% secure. We recommend that you also take steps to protect your personal information.
7. Cookies
We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site.
Types of cookies we use:
- Essential Cookies: Necessary for basic website functionality.
- Analytics Cookies: Help us understand how visitors use our site.
- Preference Cookies: Remember your settings and preferences.
You can manage or disable cookies through your browser settings. However, doing so may affect your experience on our website.
8. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request that we delete your personal data (subject to legal obligations).
- Opt-Out: Unsubscribe from promotional communications at any time.
To exercise any of these rights, please contact us at admin@mivja.com. We will respond to your request within 30 days.
9. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information from our systems.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the "Last Updated" date at the top. We encourage you to review this policy periodically.
If we make significant changes, we will notify you via email or through a notice on our website.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
admin@mivja.com
+91-8240602684
Bhatrapally, Kolkata, West Bengal 700126
Terms & Conditions: Read our Terms & Conditions for more details about using our platform.